Privacy Policy
Last updated: 31 March 2026
Effective date: 31 March 2026
Version: 2.0
Intro
4Grow LTD (“we”) welcomes you. This Privacy Notice (“Privacy Notice”) applies to our website (“Website”) available following the link and our application (“App”) available at AppStore by the link and Google Play by the link.
This Privacy Notice explains what personal data we collect through the Website and the App, how we store, use and share it, and what choices and rights you have when you use the Website and the App.
Content
About us
We are the controller of your personal data processed through the Website and the App. This means that we determine the purposes and means of personal data processing.
| Name | 4Grow LTD |
|---|---|
| Registration number | ΗΕ 394465 |
| Address | Aristofanous str. 5, Kanika Pallace House, office 302, 3031, Limassol, Cyprus |
| [email protected] – for general inquiries | |
| [email protected] – for privacy inquiries |
About you
When you visit the Website or the App, you become our user (“User”), including as a visitor (a user who browses the Website/App without creating an account).
We divide the Users into categories so you can easily find details about the processing of your personal data. Pay attention that you can fall into several categories depending on your actions.
| Type of User | Description |
|---|---|
| Registered User | User who has created an account in the App |
| Personalisation Preferences User | User who (optionally) provides preferences in the App, such as favourite teams/competitions, onboarding answers, and notification preferences, to personalise what they see in the App. |
| Support Requester | User who has filled in the “Contact us” on the support issues |
| Please note! The App and Website are not intended for children under 18. We do not knowingly collect personal data from individuals under 18. If you believe that a child under 18 has provided us with personal data, please contact us. | |
Personal data
Sources of data
We receive your data when you visit and interact with the Website and/or the App. Some data is mandatory (e.g., email for account creation); if you do not provide it, you cannot create an account. Other data is optional (e.g., questionnaire answers, push notification permission); if you do not provide it, certain features may be unavailable or less personalised.
You can change your personal data on the Website and the App by exercising your right to rectification or by the Website’s and the App’s functionality. Please note that the same lawful basis and storage terms apply to the changed data.
We may also receive data from third parties. It depends on your settings and the features you use.
Lawful bases for processing
To process your personal data, we rely on the following lawful bases:
performance of the contract — for the processing of personal data necessary for the negotiating on, conclusion, and performance of a contract (mainly, the Terms of Service) with you;
legitimate interest — for the processing necessary for the development of our services, taking into consideration your interests, rights, and expectations;
legal obligation — only where we are required by applicable law (for example, accounting/tax obligations for Direct Purchases, if any) or to respond to lawful requests by authorities; we do not perform KYC/AML checks unless we explicitly inform you and update this Privacy Notice.
consent — for additional specific purposes.
Users’ data
When you visit the Website and the App, we collect some data automatically. We collect some technical data about the Users to optimize performance, debug issues, and enhance features while ensuring security and privacy to improve the overall user experience.
Much of the technical data we collect is aggregated or does not directly identify you, but some data may be associated with your IP address, device identifiers, or account. Please read about personal technical data below.
| Data | Reasons for processing | Lawful basis |
|---|---|---|
| Information about the coarse location (IP address, country) | The optimization of the performance, debugging, enhancement of the features’ proper functioning, and improvement of the Website and the App | Legitimate interest |
| Technical device information and network information (including, IP address, OS version, dimensions, SDK version, timezone, manufacturer, user interaction (last opened user since), user service identifiers). | ||
| Data storage | ||
| We store the data for 3 years from its collection. | ||
We also need cookies to operate, support, and improve the Website's functionality.
| Data | Description | Reasons for processing | Lawful basis |
|---|---|---|---|
| Statistics cookies | Information that helps us to understand how you interact with the Website by collecting and reporting information | Improvement of the Website and analysis of the statistics for other purposes | Consent |
| Data storage | |||
| We store the data during the expiry period identified in the Cookie Notice. | |||
Registered Users’ data
We collect some of your personal data when you register in the App.
| Data | Reasons for processing | Lawful basis |
|---|---|---|
| To create and personalise your account | Performance of the contract | |
| Password | ||
| Data storage | ||
| We store the data for 3 years from your deletion of the account to respond to potential disputes, and prevent misuse or fraud. | ||
User Preferences and Personalisation data (optional)
We may collect preference data if you choose to complete an optional onboarding or personalisation questionnaire. We use it to personalise what you see in the App (e.g., favourites, match lists, and notifications you enable).
| Data | Reasons for processing | Lawful basis |
|---|---|---|
| Team and competition preferences (e.g., favourites) | - To personalise the content you see in the App (e.g., favourites, match lists, and notifications you enable) - To improve usability (e.g., show more beginner-friendly explanations if you indicate you are new) | Performance of a contract (Art. 6(1)(b) GDPR), insofar as the preferences are required to provide a feature you request (e.g., favourites, enabled notifications) Legitimate interests (Art. 6(1)(f) GDPR) for improving product usability and presenting content in a user-friendly way, where the data is optional and not necessary to provide the core service |
| Self-reported experience level (optional; used to adjust how we present explanations and onboarding) | ||
| Data storage | ||
| Stored until you delete the preferences or delete your account (whichever comes first), unless a longer retention is required for security/fraud prevention or legal claims. | ||
Your preferences are used to personalise what you see in the App. They are not used to provide betting tips, wagering instructions, or financial advice.
Please note! AI processing. Our match insights are generated using our own statistical/ML models and internal infrastructure. We do not send your personal data to third-party AI model APIs for generating match insights. If we ever introduce third-party AI providers for any feature that requires sharing personal data, we will update this Privacy Notice.
Support Requesters’ data
We collect some of your personal data when you fill in the contact form on the Website or the App.
| Data | Reasons for processing | Lawful basis |
|---|---|---|
| Name | To answer and help you with your questions | Performance of the contract |
| Message | ||
| Data storage | ||
| We store the data for 3 years after the last communication to respond to potential disputes, and prevent misuse or fraud. | ||
Data received from third parties
We may receive some personal data from third parties.
The amount of data collected, the purposes, and the lawful basis for processing are determined by the respective privacy documents of these third parties.
| Category of data | Third party | Reasons for processing | Lawful basis | Privacy documents |
|---|---|---|---|---|
| Registration data | To create you an account | Performance of the contract | Privacy Policy | |
| Subscription/purchase confirmation (receipt/token) | To validate subscription status (entitlements) and help prevent fraud/abuse | Performance of the contract / Legitimate interests | Privacy Policy | |
| Apple | Privacy Policy |
Data sharing with third parties
We may share your personal data with third parties as necessary to provide the Website/App, operate features you use, improve reliability and user experience, and comply with applicable law, using appropriate safeguards. We also implement organizational and technical measures to protect personal data during transfers (for example, access controls and encryption in transit, where applicable). Some third parties act as our processors (service providers), while others (such as app stores and advertising providers) may process certain data as independent controllers under their own terms and privacy policies.
| Third parties | Description |
|---|---|
| Analytics tools | We use analytics and diagnostics tools to understand how the App and Website are used, monitor performance, identify errors, and improve product experience. This includes: - Smartlook (session replay/diagnostics): session replay and in-app interactions; device information/identifiers; diagnostic and performance data (as configured). - PostHog (product analytics): usage events and feature interactions; device information; IP address (as configured); app performance metrics. - Firebase (as enabled): app analytics and/or crash/diagnostic reporting; app instance identifiers; device information; performance and stability signals (based on enabled Firebase SDKs and configuration). |
| Messaging services | We use services like OneSignal to send you push and email notifications. |
| Contractors, service providers on the Website and the App | We cooperate with service providers and contractors to provide you with their services, operate, develop, and improve the features and functionality of the Website and the App, fulfill your support requests, complete payment transactions, etc. RevenueCat is used to manage subscription entitlements and to validate subscription status (for example, by processing purchase receipts/tokens provided by the app stores). Payments are processed by Apple and/or Google (depending on the purchase channel). |
| Advertising and monetization | If ads are shown in the App, we use advertising technology to display ads, measure ad performance, and help prevent fraud/abuse. This includes: - Google AdMob / Google Mobile Ads SDK: advertising identifiers (e.g., Android Advertising ID and app set ID; and, where permitted, iOS advertising identifiers); IP address (approximate location); ad interaction data; diagnostic information. |
| Providers of the services our team uses | We may use business tools (e.g., CRM, support ticketing, internal communication) to provide customer support and manage operations. These providers may process contact details and support communications you choose to provide. |
| State authorities, courts, law enforcement agencies, etc | We may disclose personal data to public authorities where required by law, court order, or lawful request, and where necessary to prevent unlawful use, protect rights and claims, or investigate fraud and security incidents. Depending on the context, we share data based on: performance of a contract (providing requested features and subscriptions), legitimate interests (security, fraud prevention, and service improvement), your consent (where required, e.g., non-essential analytics or advertising personalization), and compliance with legal obligations. |
| To get a detailed list of the third-party recipients of your personal data, contact us. | |
Data protection
We apply a variety of security measures appropriate to the possible risks.
| Organizational measures |
|---|
| NDAs |
| Technical measures | |
|---|---|
| Encryption | Backup |
| Firewalls | Two-factor authentication |
Data subject’s rights
You, as a data subject (individual), have the right to interact with your data directly or through a request to us. This section describes these rights and how you can exercise them depending on your residency.
To exercise your rights, contact us.
European Economic Area
| Right | Description |
|---|---|
| Right to access | You can request information on whether personal data are being processed, and, where that is the case, access to this personal data and the information required by law. |
| Right to rectification | You can change the data if it is inaccurate or incomplete. |
| Right to erasure | You can send us a request to delete your personal data from our systems. We will remove them unless otherwise provided by law. |
| Right to restrict the processing | You may partially or completely prohibit us from processing your personal data in cases provided by law. |
| Right to data portability | You can request all the data you provided to us and request to transfer data to another controller. |
| Right to object | You may object to the processing of your personal data that is collected on the basis of legitimate interest. |
| Right to withdraw consent | You can withdraw your consent at any time. |
| Right to file a complaint | If your request was not satisfied, you could file a complaint to the regulatory body. |
| We will answer your request within one month. If your request is not satisfied, you can submit a complaint to your local Data Protection Authority. You may find it here. | |
Data transfer outside the EEA
We may share personal data with the recipients of other countries, including non-EEA ones, ensuring that your data is protected and processed in accordance with the General Data Protection Regulation.
To share the data outside the EEA, we rely on the adequacy decision by the European Commission or the Data Privacy Framework participation of the recipient.
If the recipient does not participate in the Data Privacy Framework and its country is not deemed to provide an adequate level of protection for your personal data, we adopt Standard Contractual Clauses based on legislation assessments for data protection during transfer and storage.
You may contact us if you would like more information about the safeguards used for international transfers.
Cookies
We use cookies and similar technologies as needed for the Website’s operation and, where relevant, similar technologies in the App. By using cookies, we receive automatically collected data. Read more about cookies in the Cookie Notice.
If you want to turn off cookies, you can find instructions for managing your browser settings at these links:
Privacy Notice updates
The Privacy Notice is developed according to the General Data Protection Regulation, other applicable privacy laws, and best privacy practices.
Existing laws and requirements for the processing of personal data are subject to change. In this case, we will publish a new version of the Privacy Notice on the Website and the App.
If there are material changes to the Privacy Notice or the Website and the App that affect your data privacy rights, we will notify you by displaying information on the Website and the App and, if necessary, ask for your consent.
Cookie Notice for 180Score
Last updated: 31 March 2026
Effective date: 31 March 2026
Version: 2.0
Intro
4Grow LTD (“we”) welcomes you. This Cookie Notice (“Cookie Notice”) applies to our Website (“Website”) available following the link.
The Cookie Notice describes why and how we use cookies on the Website and how long we keep them.
Learn more about who we are, how you can contact us, and how we process personal data in the Privacy Notice.
Content
About us
We are the controller of your personal data processed through the Website. This means that we determine the purposes, scope, and means of personal data processing.
| Name | 4Grow LTD |
|---|---|
| Registration number | ΗΕ 394465 |
| Address | Aristofanous str. 5, Kanika Pallace House, office 302, 3031, Limassol, Cyprus |
| [email protected] – for general inquiries | |
| [email protected] – for privacy inquiries |
About cookies
A cookie is a small text file placed on your device by a website. Cookies contain information that a web server can later read in the domain that issued the cookie to you.
Some cookies will only be in usage if you use certain features or select certain preferences, and some cookies are essential to the Website and will always be used.
According to legislation, we can store cookies on your device if they are strictly necessary for the operation of the Website. For all other types of cookies, we need your permission. You can change or withdraw your consent from the cookies we collect at any time (please see below “How to turn off cookies”).
Cookies usage
We use cookies to ensure everyone using the Website has the best possible experience. We use these cookies:
- to enable us to hold session information as you navigate from page to page within the Website;
- to improve your experience;
- to track and analyse usage and other statistical information.
If you elect not to activate cookies or disable cookies later, you may still visit the Website. However, your ability to use some features may be limited if they are necessary for the functioning of our service.
How to turn off cookies
You can generally activate or later deactivate the use of cookies through a functionality built into your web browser. If you want to disable cookies, then you can find instructions for managing your browser settings at these links:
If you want to learn more about cookies or how to control, disable, or delete them, please visit www.allaboutcookies.org for detailed guidance.
In addition, specific third-party advertising networks, including Google, permit users to opt out of or customise preferences associated with their Internet browsing. To learn more about this feature from Google, click here.
If you have any other questions regarding cookies consent withdrawal or their deactivation, please contact us.
Cookies we use
We use several types of cookies:
Statistics cookies
Statistics cookies help us to understand how visitors interact with Websites by collecting and reporting information anonymously.
| Name | Cookie Type | Purpose | Expiry |
|---|---|---|---|
| _ga_# | Third-party (Google) | This cookie is in use by Google Analytics to collect data on the number of times a user has visited the Website and the dates for the first and most recent visit. | 2 years |
| _ga | Third-party (Google) | We use this cookie to register a unique ID for the session. This is used to generate statistical data on how the visitor uses the Website. | 2 years |
Cookie Notice updates
This Cookie Notice is developed according to the General Data Protection Regulation, other applicable privacy laws, and best privacy practices.
Existing laws and requirements for processing personal data are subject to change. In this case, we will publish a new version of the Cookie Notice on the Website.
If there are material changes to the Cookie Notice or the Website that affect your data privacy rights, we will notify you by displaying information on the Website and, if necessary, ask for your consent.
180Score Subscription, Cancellation, and Refund Policy
Last updated: 31 March 2026
Effective date: 31 March 2026
This Policy forms part of our Terms of Service and applies to purchases of 180Score subscriptions and digital services.
IMPORTANT: Refund rules depend on where you purchased:
(A) Direct Purchases (website or in-app using a bank card or other external payment method, where permitted);
(B) Apple AppStore purchases; and
(C) Google Play purchases.
If this Policy conflicts with mandatory consumer protection laws applicable to you, those laws prevail.
1) Definitions
“Direct Purchase” means a purchase processed outside Apple’s or Google’s in-app purchase systems.
“Store Purchase” means a purchase processed via the Apple App Store or Google Play.
2) Subscription Cancellation
2.1 Direct Purchases
You can cancel your subscription anytime via your account settings (if available) or by contacting [email protected] .
Cancellation stops future renewals and takes effect at the end of the current billing period.
Deleting the app does not cancel your subscription.
2.2 Apple App Store Purchases
You must manage and cancel Apple subscriptions through your Apple account subscription settings. Deleting the app does not cancel the subscription.
2.3 Google Play Purchases
You must manage and cancel Google Play subscriptions through Google Play subscription settings. Deleting the app does not cancel the subscription.
3) Refunds and Right of Withdrawal (Direct Purchases)
3.1 EEA consumers – Right of Withdrawal (Direct Purchases)
If you are a consumer in the European Economic Area (EEA) (and, where applicable, the UK), you generally have the right to withdraw from a distance contract within 14 days without giving any reason, unless a legal exception applies.
3.2 Starting service during the withdrawal period (Direct Purchases)
If you request that we start providing the service during the withdrawal period and then you withdraw, you may be required to pay an amount proportionate to what was provided until we receive your withdrawal notice.
3.3 Digital content exception (where applicable)
For certain digital content not supplied on a tangible medium, the right of withdrawal may be lost if performance has begun with your prior express consent, you acknowledged that you lose your right of withdrawal, and we provided the required confirmation.
3.4 Defective or non-conforming services
Nothing in this Policy limits your statutory rights if the digital service is defective or does not conform to what was promised. Where required by law, we will provide appropriate remedies (for example, bringing the service into conformity, price reduction, or termination and reimbursement).
4) Refunds for Store Purchases
4.1 Apple App Store purchases
Apple reviews and decides refund requests for App Store purchases. Users can request a refund via Apple’s refund request portal (reportaproblem.apple.com).
We can help troubleshoot and provide context, but we do not control Apple’s refund decision.
4.2 Google Play purchases
Google Play refund eligibility depends on Google Play policies and how long it has been since purchase.
In many cases, users can request a refund through Google Play within a limited time window; after that, users may be directed to contact the developer for support and refund assessment in accordance with applicable laws and our policy.
If you contact us, include your Google Play Order ID so we can help investigate and, where appropriate, process a refund through Google Play tools.
5) Discretionary Refunds (non-EEA or where withdrawal does not apply)
Where not prohibited by law, we may consider discretionary refunds on a case-by-case basis, for example:
- accidental purchase;
- unauthorised purchase by a minor using the payer’s payment method;
- service defects or material misdescription.
We may deny discretionary refunds if we detect fraud, abuse, or Terms violations.
6) No refunds for policy violations (with legal carve-out)
If we suspend or terminate an account due to material violations of our Terms (for example, fraud or abuse), we may deny discretionary refunds.
This does not limit any mandatory rights you may have under applicable consumer protection laws.
7) How to Request a Refund (Direct Purchases and Support Requests)
7.1 Contact
Email: [email protected]
7.2 What to include
- Order ID / receipt (or Google Play Order ID for Google Play cases)
- purchase channel (Direct / Apple / Google Play)
- reason for request
- supporting information (screenshots, error details) if applicable
7.3 Timing
We will acknowledge receipt of your request within 5 business days.
For EEA withdrawal requests (Direct Purchases), we will initiate reimbursement without undue delay and in any event no later than 14 days from the day we receive your withdrawal notice, using the same payment method unless you expressly agree otherwise.
For other requests, decision and processing times may vary depending on the case and payment provider.
8) Trials and Auto‑Renewal
If we offer trial access, you must cancel before the end of the trial period to avoid being charged (Store Purchases follow Apple/Google trial rules).
Uninstalling the app does not cancel subscriptions.
9) Price Changes
Direct Purchases: We will notify users via email and/or in-app message before price changes take effect, where required by law.
Apple App Store and Google Play: Price change communications and, where applicable, customer consent requirements are handled through Apple/Google mechanisms. We may also display an in-app notice to provide clarity.
10) Changes to This Policy
We may update this Policy from time to time. We will post the updated version and indicate the effective date. If changes are material, we will provide additional notice in the App.